For coaches, counselors & practitioners
A reflection habit for the days
between sessions.
Reflection Cloud is a reflection app: a few quiet minutes, morning and evening, writing short answers to questions an AI asks. The words build into a record only the writer can read — and into a habit of noticing what they feel and think.
Coaches, therapists, counselors, career coaches, facilitators — if your work is walking alongside people, this page is about the time your clients spend without you: the days between one session and the next.
Whether to recommend it to a client can wait until you've seen it with your own eyes
The change has to live in the client's daily life. The session can't follow them there.
If you meet a client for an hour a week, there are about 167 hours in between. A lot of what's hard about this work lives in those hours. Scenes like these, perhaps — take whichever ring true, and leave the rest.
- An insight that felt solid in the room grows quiet after a few days back in ordinary life.
- A worksheet goes home with good intentions and comes back untouched.
- The first stretch of the next session goes to catching up on the weeks in between.
- The change you're both working toward has to happen in daily life — the one place a session can't reach.
None of this is about skill. A session — however good — occupies a small fraction of a client's week. That's the shape of the format, not a flaw in the practitioner. We've been looking at the same gap.
What happens inside the session has been refined by generations of practitioners. Where Reflection Cloud can help is the other part: the days in between.
Reflection Cloud doesn't replace your sessions. It tends the days between them.
In a client's hands, it's a small morning-and-evening writing habit. The words accumulate as a private record — and become what the client carries into the room. When someone arrives with their own words in hand, the session can start deep instead of starting with catch-up.
But before you'd put an AI anywhere near a client's daily life, you'd want to know what it says. Whether it will steer them somewhere you wouldn't. Whether it will handle their inner life carelessly. Those are the right questions, and here is our answer.
Reflection Cloud's AI is built to accompany. Questions are the center of the experience — it asks, waits while the person writes, and closes with feedback that receives the feeling in the words. And it's built on a premise we hold explicitly: there are limits to what an AI can understand, and the deep work of the heart belongs to people. Three commitments follow from that.
It accompanies, and it asks
It receives the feeling in what's written and responds with acknowledging feedback — then offers the next question, leaving room for the person to arrive at their own words.
It doesn't steer
Its feedback receives and encourages — it doesn't tell a client what they should do, and it doesn't set direction. A second coach never shows up in your client's daily life, and nothing it says competes with your way of working.
It doesn't lecture
It doesn't judge what's written, doesn't correct it, and doesn't push toward a “right” answer. Questions can be answered in a line or two, so writing stays easy to begin.
And if you're placing it next to the coaching platforms you may already use: Reflection Cloud isn't a practice-management box. It doesn't do scheduling, billing, or session notes. The ground it covers is the one those tools leave open — the client's own reflection, on the days you're not in the room.
One more thing, because practitioners have made the point and it's well taken: solitary self-reflection can slide into rumination and self-criticism. Reflection Cloud's questions are designed to lean away from that — nothing gets judged, nothing gets corrected, and every prompt can be answered in a line or two. Whether that design is enough isn't something a landing page can settle. Look at it with a practitioner's eye — the free plan is the full writing experience. Then tell us, honestly, what you find: the quality of the questions, anything that worries you, anything missing. A practitioner's eye makes this tool better, and we mean that.
The questions follow ORIMD — Reflection Cloud's extension of the dialogue framework ORID with a fifth stage, Meaning — refined through in-person workshops. Reflection Cloud is built and operated by TIELEC Inc. Company details are on the company and legal information page.
"So what does my client actually do between sessions?" Three things.
All three are live in the product today — this page shows no planned features. The screens below are re-creations of the real UI, not screenshots.
01 | The daily habit
Five minutes, morning and evening, builds what your client brings to the session
Each morning and evening — Check-in and Check-out — the client picks an emotion and writes a short line about why. On days worth going deeper, a 15-minute guided Reflection continues the thread. The words accumulate as the client's own record, and week by week, as things they want to talk with you about.
02 | Life Navi & Dream Support
The classic exercises, structured — worked through at the client's own pace
Life Navi is a guided inventory — things you like, things you're good at, how you want to be — the kind of exercise coaching and career work has always run on paper, in a form a client can fill in between sessions. Dream Support holds goal-setting and review on a yearly, quarterly, and monthly rhythm. The writing happens on the client's time; your session gets to work with what's already on the page.
03 | Pair Reflection
A live two-person session you can run with a client as-is
Two people share one session in real time and move through questions together — the AI drafts candidates, one person chooses, the other answers. With you as Supporter (choosing the questions and holding the space) and your client as Player (answering), it works as the structure of a session itself. Answers sync to both screens and are saved automatically, so you can listen instead of keeping notes.
You can try it with one client, in one session.
Pair Reflection works on the free plan — no seat contract needed. Run a single session together, then decide. (The free plan limits access to past history and to AI feedback.)
Each feature is also shown, screen by screen, on the how-to page
Unvarnished words from people who use it.
The most honest picture of the client-side experience is what users say themselves. These two are from Japanese users who have been using the AI conversation features since an earlier version — translated from Japanese, otherwise unedited.
"I've become able to look back at myself. It's very well put together, and interesting."
"I found Reflection Cloud useful — it helps me put my thoughts together simply. Trying it turned out to be fun, and it brings new realizations."
No dramatic transformations. "Able to look back at myself," "new realizations" — words at that temperature, growing out of ordinary days, are exactly what we're trying to build.
Your clients' records are invisible to everyone — including you.
Before recommending a tool that holds a client's inner life, you'd check who can read it. That check isn't skepticism — it's the job, and we built for it. The answer: the record belongs to the client alone, and the practitioner who provided the seat can't read it. Because no one else can, clients can write honestly. What gets opened in session is the client's decision to make. Confidentiality and self-determination are your profession's ground rules; the design stands on the same ground.
| What you'd want to check | How Reflection Cloud is built |
|---|---|
| A client's reflection records | Readable by the client alone. Row-level security (RLS) in the database means there is no access path for anyone else — including the practitioner who provided the seat. |
| What the seat console shows | Names, email addresses, seat assignment, and invitation status. Nothing about content, and nothing about how often a client writes. |
| What Pair Reflection shares | Only the answers given in that live session. A client's daily records are never visible to the other person. |
| Who owns the records | The client. The practitioner who provided the seat cannot request their disclosure or deletion — during the engagement or after it ends. |
| How participation starts | The client accepts an invitation themselves. Forcing someone to join, or to write, is against the contract terms. |
None of this rests on page copy alone. Article 24 of the Terms of Service (Corporate and Organization Contracts) makes the boundary a contract condition.
And the limits, stated plainly: this is not therapy, and it is not for crisis care
We'd rather draw this line ourselves than have you find it later. Three things sit outside what Reflection Cloud can do.
No crisis support
It cannot support someone in crisis — at risk of harming themselves or others, or otherwise in acute distress. That moment belongs to you and to professional crisis services, not to an app.
No diagnosis, no treatment
Nothing it generates is medical, psychological, or legal advice, and it substitutes for none of them. The Terms of Service say so explicitly.
No deep relational work
Change that only happens inside a trusted relationship can't be done by a tool. What Reflection Cloud holds is smaller: writing, and time spent with a question.
Judge with this line in view. For some clients, the right call will be not to use it — and a tool recommended carefully is worth more to us than a tool recommended widely.
Coaches, therapists & counselors, career coaches, facilitators — different first questions, different doors.
Depending on the shape of your work, the first thing to check differs. Four ways in.
Independent coaches
Clients become able to say, in their own words, that something is changing.
Coaching outcomes are hard to prove with numbers, and we won't pretend otherwise. But a client naming their own change is the proof that matters — and the reason engagements continue. A daily reflection habit grows those words. And if you want reflection between sessions to be part of your offer, you can hold seats and provide them to clients directly.
Therapists & counselors
Start with the safety review. That's the right order.
A tool this close to a client's inner life deserves scrutiny before any recommendation — nothing on this page argues with that. What this page can do is make the review straightforward: who can see what, and what Reflection Cloud cannot do — no crisis support, no diagnosis, no treatment — are laid out in the disclosure and limits section. If the review ends in “not for this client,” that's the review working, and we respect the call.
Career coaches
The habit stays in your client's hands after the session ends.
One conversation can only reach so far — that's the format, not the practitioner. Life Navi (a guided career inventory) and Dream Support (goal-setting and review on a yearly, quarterly, and monthly rhythm) are structured versions of exercises career work has always used, in a form clients continue at their own pace. Self-understanding grows before you meet; the writing is waiting when you do.
L&D consultants & facilitators
Give a program a follow-through that isn't a follow-up email.
“It landed in the room, then faded back at their desks” — a line most facilitators have heard in some form. Providing Reflection Cloud seats after a program gives participants a daily place to keep working with the questions the room opened, for as long as the follow-up runs. For a full corporate rollout, the business page covers pricing, the cost math, and the disclosure design.
When you're ready to provide it, the mechanics are already in place.
Clients can simply sign up on their own — that path works, and asks nothing of you. But if you'd like "reflection between sessions" to be part of your own service, you can hold seats and provide them to clients directly. The practical side:
- Price
- ¥650 per seat / month (tax incl.). Contracts start at five seats.
- Contract
- No sales calls, no paper. Create your organization in the app and pay by card — the same day is realistic. The contract terms are Article 24 of the Terms of Service.
- Providing
- Invite a client by email; assign the seat when they accept.
- Reassigning
- As engagements begin and end, seats move to new clients at no extra cost.
- Bookkeeping
- Invoices and receipts are available in the console for every charge.
- Leaving
- Cancel anytime in the console. Seats run to the end of the billing period.
USD pricing applies to customers in the United States; elsewhere, billing is in Japanese yen (¥650 per seat, tax included). Your billing currency is confirmed at checkout.
"If the app satisfies them, will they book fewer sessions?" Here's how we think about it
A client whose needs are fully met by solo journaling was heading toward a natural close, tool or no tool. For everyone else it runs the other way: reflection between sessions means clients arrive with material, and the sense of movement accumulates. Felt progress is why engagements continue.
And because the connection doesn't fade between meetings, longer gaps stop being a risk — which makes lower-frequency, longer-running engagements easier to design.
A tool that lets you hold a relationship at a monthly or bimonthly cadence isn't a tool that shrinks your practice. It's one that gives you more freedom in how each engagement is built.
Still at the looking stage? Your own free account is the right place to start
Frequently asked questions
Try it on yourself first. Not as a demo — as a place for your own mind.
No one knows the value of reflection better than the people who hold space for it professionally. And holding space for other people's minds is a kind of work where your own care tends to come last. So before this is a tool you evaluate, let it be five quiet minutes that belong to you. Whether to bring a client into it can wait until you've lived with it a while — and when you've formed an impression, tell us. This tool gets better with practitioners' eyes on it, and we'd like yours.
Providing seats to clients starts from the seat console. A question this page didn't answer? Contact us — we reply in writing, plainly.